Research
Working Papers
Motivating from the Heights: A Field Experiment on Top Managers Visiting the Front Line
With Pablo Casas-Arce and Asís Martínez-Jerez.
We study the motivational effects of top managers' visits to front-line employees through a field experiment. Our results indicate that managing by walking around can provide workers positive motivation, separate from the monitoring and learning effects of managerial field visits previously identified in the literature.
Bout of Sales: Impact of Alignment between Leadership Style and Incentive Systems
With Pablo Casas-Arce and Asís Martínez-Jerez.
Using a field experiment at a large retail chain, we provide evidence that managers' leadership styles moderate the effectiveness of different types of incentives. Store managers using the servant leadership style are more able to leverage non-fungible team incentives, such as a store outing, than non-servant leader managers.
Moderators of Control System Cascade Effects
With Pablo Casas-Arce, Christopher Ittner, and Asís Martínez-Jerez.
We shed light on the phenomenon of cascade effects - the similar use of control practices by managers and their superiors - by investigating how theoretically-motivated economic, psychological, and sociological factors moderate these effects.